Terms of Service

Last updated: November 23, 2025

1. Acceptance of Terms

By accessing or using KlarifyID services, you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not access or use our services.

2. Description of Services

KlarifyID provides identity verification and fraud prevention services through our API and web platform. Our services include document verification, biometric authentication, liveness detection, and fraud risk scoring.

3. Account Registration

To use our services, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

4. Acceptable Use

You agree to use KlarifyID services only for lawful purposes. You may not:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit malicious code or interfere with services
  • Attempt to circumvent security measures
  • Use services to harass, abuse, or harm others
  • Resell or redistribute services without authorization

5. API Usage

API usage is subject to rate limits and quotas based on your subscription plan. You must implement proper error handling and respect our API guidelines. Excessive usage may result in temporary suspension.

6. Data Processing

We process personal data on your behalf as a data processor. You are responsible for obtaining necessary consents from end users and complying with applicable data protection laws. See our Privacy Policy for details on data handling.

7. Payment Terms

Subscription fees are billed monthly or annually in advance. Additional verification charges apply for usage exceeding plan limits. All fees are non-refundable except as required by law or stated in our Refund Policy.

8. Service Level Agreement

We strive to maintain 99.9% uptime for paid plans. Enterprise customers receive enhanced SLA guarantees. Scheduled maintenance will be announced in advance when possible.

9. Intellectual Property

KlarifyID retains all rights to our services, technology, and trademarks. You are granted a limited, non-exclusive license to use our services according to these terms. Any feedback you provide may be used by us without obligation.

10. Limitation of Liability

To the maximum extent permitted by law, KlarifyID shall not be liable for indirect, incidental, special, or consequential damages. Our total liability is limited to the amount paid by you in the 12 months preceding the claim.

11. Warranties and Disclaimers

Services are provided "as is" without warranties of any kind. We do not guarantee that services will be uninterrupted, error-free, or meet your specific requirements. You use services at your own risk.

12. Termination

Either party may terminate services with 30 days notice. We may suspend or terminate accounts immediately for violations of these terms, non-payment, or illegal activity. Upon termination, your right to use services ends immediately.

13. Changes to Terms

We may modify these terms at any time. Material changes will be notified via email or service notification. Continued use after changes constitutes acceptance of modified terms.

14. Governing Law

These terms are governed by the laws of the State of California, USA, without regard to conflict of law provisions. Any disputes shall be resolved in the courts of San Francisco County, California.

15. Contact Information

For questions about these terms, contact us at:
Email: legal@klarifyid.online
Address: San Francisco, CA, United States